Saudi Arabia
Nafath & Elm platforms
National single sign-on integration, and delivery across Elm service platforms including Muqeem and Tamm.
Solutions
E-Government Solutions
Nine government programmes across the GCC, serving more than 800,000 users, built on the national platforms those users already trust.
- Programmes delivered
- Nine
- Users served
- 800,000+
- Markets
- Saudi · UAE · Qatar
The approach
Start from the infrastructure the country already runs.
Gulf governments have already built the hard part. Identity, payment and notification run at national scale, and a citizen who can prove who they are in one service can prove it in every service. Our work starts from that infrastructure rather than beside it, so a new service inherits an enrolled audience, an accredited authentication path and a payment channel the public already uses. Adoption becomes a launch-week question rather than a two-year one.
NafathAbsherMuqeemTammUAE PassBluetooth beacons / BLEAzure (KSA & UAE regions)WCAG 2.2 AARTL / bidirectional UIDigital signaturesNational payment gateways
9Programmes
800K+Users
3Markets
Capabilities
What the practice covers
-
01
Saudi Arabia — Nafath and Elm
Nafath integration for unified national single sign-on, and delivery across Elm service platforms including Muqeem and Tamm. Journeys are built to Digital Government Authority standards, including the fallback paths a service needs when a citizen has no registered device.
-
02
United Arab Emirates — RAKEZ
Engineering work on the client management system for RAKEZ, the Ras Al Khaimah Economic Zone, covering company registration, licence issue and renewal, and the consolidated client record behind them. UAE Pass authentication and digital signatures are applied where a step requires verified identity.
-
03
Qatar — Hamad International Airport
Engineering work on the upgrade to the airport Bluetooth beacon wayfinding system, contributing to the beacon estate and the positioning logic that holds accuracy for passengers moving through the terminal.
-
04
Licensing and permits
Permit lifecycles configured to the regulation rather than to a generic workflow engine. Fee schedules, conditional approval, inspection scheduling and expiry-driven renewal, with each rule traceable to the article that requires it.
-
05
Inspection and field services
Scheduling, checklist capture and photographic evidence for inspection teams, with full offline operation and deterministic sync. A site visit completes whether or not there is coverage at the location.
-
06
Bilingual delivery
Arabic and English built in parallel from the first sprint. Right-to-left layout, bidirectional text, Hijri dates and Arabic-Indic numerals are design decisions taken at the start. A translation pass at the end cannot produce them.
Selected work
Programmes we have worked on
Named because the platforms themselves are public. Our role differed on each, and we will set out the scope of ours on request.
United Arab Emirates
RAKEZ
Engineering work on the client management system for the Ras Al Khaimah Economic Zone — registration, licensing and the consolidated client record.
Qatar
Hamad International Airport
Engineering work on the upgrade to the Bluetooth beacon wayfinding system serving indoor passenger navigation across the terminal.
On handover
What you receive
Every engagement ends with the client holding the artefacts needed to run, extend and re-tender the system without us.
- Service blueprint covering each step, exception path and inter-agency hand-off
- National identity integration with documented fallback journeys
- Bilingual interface verified to WCAG 2.2 AA in both text directions
- In-region hosting with residency applied to primary data, backups and logs
- Operational reporting for service owners and performance dashboards for leadership
Common questions
Frequently asked
Which markets do you cover?
Saudi Arabia is our primary market, followed by the UAE and Qatar, then the wider GCC. We have worked on nine government programmes in the region, serving more than 800,000 users. Among them: Nafath and Elm platforms in the Kingdom, the RAKEZ client management system in the UAE, and beacon wayfinding at Hamad International Airport in Qatar. The scope of our role on each is something we are happy to set out in detail.
Do you integrate with Nafath and Absher?
Yes, and with the wider Elm estate, Muqeem and Tamm among them. Nafath provides unified national single sign-on and Absher carries citizen transaction journeys. We also implement the fallback paths a service needs when a citizen has no registered device, which is the part most integrations leave until too late.
Can services be hosted in-country?
Yes. Azure and AWS both operate Saudi and UAE regions, and sovereign hosting is available for entities that require it. Residency is applied to backups and log data as well as to the primary database.
How is Arabic handled?
Arabic is treated as a primary delivery language. Right-to-left layout, bidirectional text and numeral conventions are specified during design, and the Arabic interface is tested against its own acceptance criteria.
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